Give customers what they want

According to a recent US survey by the Association of Purchasing Managers, there are ten traits buyers consider to be the most valuable when working with suppliers. The list is ranked with the traits most often mentioned first.

1. product knowledge
   
   
2. empathy
   
   
3. well-organized
   
   
4. promptness
   
   
5. follow-through
   
   
6. ability to solve problems
   
   
7. punctuality
   
   
8. hardworking
   
   
9. energetic
   
   
10. honest