Reason For Late Delivery

(your name, street

city, state, zip)

(date)

 

(name

street

city, state, zip)
__________________________

 

Dear ____ (name):

 

We can definitely understand your annoyance in not receiving the _______ (number and item) that you ordered.  Orders requiring __________(special work) need ____ (time span) for delivery.  Our salesperson probably did not make that clear and we are sorry for that misunderstanding.

Your order will be shipped ____ (day and week it will be shipped) and will arrive within ____ (time period).  Please forgive the delay.  We know that you will be satisfied with the final product.

 

Sincerely,

 

(Name)