Inactive Customer Inquiry

(your name, street

city, state, zip)





city, state, zip)


Dear _____ (name):

We are at a loss when we see that you are no longer working with us in a business relationship.  Is there something we have done, or for that matter, have not done? Please take a moment's time to write a brief sentence or two and let us know.

We have just expanded our warehouse and have increased _____ (product line that would interest this customer) to serve you more efficiently.  We value you as a business associate and hope that we will hear from you soon.