Holding Order Until Account Paid
Dear ___ (name):
Thank you for your generous order received ___ (time period) which you requested to have shipped immediately and charge to your account.
However, you have probably overlooked the fact that your for ____ (period of time) your account has been past due. Our policy has always been to suspend credit until all past monies are paid. Therefore, we request that you remit the amount owed from the previous statements.
After receipt of your check, we will promptly ship your order.