Delivery Method Error Refund

(your name, street

city, state, zip)

(date)

 

(name

street

city, state, zip)
__________________________

 

Dear ____ (name):

 

We shipped your order no. ____ (number) for ______ number and item) air express, special delivery instead of regular ground shipping because we thought that time was a critical factor.

Because our assumption was our error, we are mailing you a credit for the difference in delivery rates.

 

Sincerely,

 

(name)

(title)